I set up Flatpack Services with my brother Ken in June 2008. We realised that not everyone had the time, expertise or patience to assemble flatpack furniture. With the impending arrival of the largest flatpack retailer in the world, we decided to set up a business to solve this problem. As the business grew and as a result of customer demand, we also introduced a Shop and Delivery service. This means that people can effectively Shop Online. People choose their furniture, send their list to us; and the shopping, delivery and assembly is arranged at a convenient time.
We have the experience and know-how to put together the full range of flatpack furniture. We have completed thousands of jobs for hundreds of customers. Around 70% of our work nowadays is from existing customers or direct referrals. We are thankful that our best marketing tool is our customers.